cbc888 Privacy Policy

This Privacy Policy ("Policy") describes how cbc888 ("we", "us", "our", "cbc888") collects, uses, stores, shares, and protects the personal data of individuals who access or use the cbc888 website, mobile platform, games, sports betting services, live casino, and all related features (collectively, the "Platform").

We are committed to handling your personal data responsibly and in accordance with applicable data protection principles. By registering a cbc888 account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. If any conflict exists between this Policy and those documents, this Policy governs with respect to data protection matters.

If you have any questions about how cbc888 handles your personal data, please contact our support team at [email protected] before registering or continuing to use the Platform.

cbc888 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through technical systems as you use the Platform, and from trusted third-party sources where permitted. The categories of personal data we collect are described below.

cbc888 processes your personal data only for specific, documented purposes. The primary purposes for which your data is used are set out in the table below.

cbc888 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Where profiling is used (for example, to personalise bonus offers), it does not override human judgement on account-level decisions.

cbc888 does not sell your personal data. We share personal data with third parties only where necessary to deliver the Platform, comply with legal obligations, or protect the integrity of our services. The categories of recipients are listed below.

cbc888 uses cookies and similar technologies (local storage, session storage, pixel tags) to operate the Platform, remember your preferences, maintain your login session, and analyse usage patterns. By using the Platform, you consent to our use of cookies as described in this section.

You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging in and using the Platform. Disabling analytics or marketing cookies will not affect your core gaming experience. Please refer to your browser's help documentation for instructions on managing cookies on your specific device.

cbc888 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, after which it is securely deleted or anonymised. The standard retention periods applied by cbc888 are as follows:

Where personal data is subject to a legal hold (for example, where it forms part of an active fraud investigation or legal proceeding), the standard retention periods above are suspended until the hold is lifted. After the retention period expires, data is deleted using secure erasure methods that prevent recovery.

To exercise any of the rights listed above, contact our Data Protection team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. We may request identity verification before processing your request to prevent unauthorised disclosure or deletion of your data.

Where we are unable to fulfil a request — for example, because retention is required by law — we will explain the reason in writing.

cbc888 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption on all data in transit between your device and our servers.
• AES-256 encryption for sensitive data at rest, including KYC documents and payment wallet identifiers.
• Role-based access controls ensuring that only authorised personnel can access specific categories of personal data, and only to the extent necessary for their role.
• Two-factor authentication for all internal administrative systems that handle player data.
• Regular security assessments and penetration testing of Platform infrastructure conducted by qualified third-party security specialists.
• Incident response procedures that include notification to affected players in the event of a data breach that poses a material risk to their rights or interests.

Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your cbc888 login credentials confidential and for using a strong, unique password. If you suspect that your account has been accessed without your authorisation, notify us immediately at [email protected].

The cbc888 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory step in the cbc888 registration process, and we apply additional KYC checks to confirm that all account holders meet the minimum age requirement.

If we discover that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions processed on that account in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child has registered a cbc888 account, please contact us immediately at [email protected]. We will investigate and resolve the matter as a priority.

cbc888 operates globally and may transfer your personal data to service providers located outside of Bangladesh, including in countries where data protection laws may differ from those applicable in Bangladesh. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including:

• Contractual data processing agreements containing standard data protection clauses that require the recipient to protect your data to a standard equivalent to this Policy.
• Transfers to service providers operating under internationally recognised security standards (such as ISO 27001 certified data centres).
• Restriction of international transfers to jurisdictions with adequate data protection frameworks recognised by relevant authorities.

By using the cbc888 Platform, you consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

cbc888 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered users by email and by displaying a prominent notice on the Platform prior to the changes taking effect. The updated Policy will display the new effective date at the top of this page.

We encourage you to review this Policy periodically. Your continued use of the cbc888 Platform after the updated Policy comes into effect constitutes your acceptance of the changes. If you do not agree with any update to this Policy, you should stop using the Platform and request account closure before the changes take effect.

For all privacy-related queries, data rights requests, or to report a suspected security incident, please contact the cbc888 Data Protection team using the details below.

Please note: the email address above is displayed as plain text only and is not a clickable link. Copy the address manually into your email client to contact us.